PBL provides secure and reliable BPO/Back Office Operations in both English and German language. Applications include Invoice Processing, Mail Response, Loyalty Programs, Consumer Marketing, Financial Statements Data Capture, and Document Management.

All forms of data processing and content management (both in English and German) lie at the heart of PBL’s core competence. OCR technology and use of secure communication infrastructure (compliant with EU data protection regulations) are an integral component of every process.

Facilities are self-owned and built to European standards. Business continuity is ensured with processes being duplicated at separate physical locations. Personnel are trained across different processes and are well-versed in both English and German language. Clients are based in Germany, Austria, Italy and Slovenia.